•
Who is my future customer?
•
How do I convert them?
•
How do I find more of
these ideal customers?
Predictive marketing may
feel foreign to marketers, predictive analytics is recognized as the wave of
the future when it comes to uncovering fresh insights into the prospect and
customer base. After all, by taking advantage of the democratization of data
science and applying new technology tools to the wealth of data at their
disposal, marketers can now discover new buyer insights. In turn they can
better predict how prospective buyers and existing customers will respond to
messages, offers, and interactions using a ground-breaking method called
predictive lead scoring.
It’s no wonder that predictive analytics is
emerging as central to the modern marketing organization. By leveraging data
science to make sense of all the data in their midst, leading B2B marketers are
marketing and selling more intelligently.
Picking
Up Where Marketing Automation Leaves Off :
Perhaps you’re thinking, “I’m already marketing
efficiently by using marketing automation.” It’s true that marketing automation software can streamline
the marketing process from end to end. It can also track the historic behaviour
of prospects.
However, from a performance standpoint, the
best that marketing automation can do is provide a view into what happened in
the past. For example, it can show how prospects responded to various marketing
channels, or which campaigns performed better than others. From that point
however, you need to figure out how to improve results going forward.
Modern
marketers recognize the need to build on top of the marketing automation
foundation, to find a way to be more predictive and prescriptive. In other
words, they are seeking ways to identify the likelihood of future events and
determine the best course of action based on that information. And at a time
when marketing is being measured more directly against top-line revenues, it’s
critical to predict what prospects are likely to do next. Imagine being able to
predict:
•
Which companies may be the
best targets
•
What marketing activity is
most likely to yield the best results
•
How much new revenue could
potentially be generated
By moving from hindsight to foresight, marketers
can do just that. With predictive marketing, all this is possible.
At the same time, as more B2B Marketing organizations seek to win over entire buying
committees involved in purchase decisions, they are moving from pure
contact-level to strategic account-level marketing. Marketing automation was
developed around the concept of a contact database and for that reason, most of
these systems are less adept at addressing entire accounts versus individuals.
Yet marketers cannot afford to ignore the wealth of buying signals that
surround all those involved in a purchase decision.
Hand in hand with this, previously only the
most sophisticated companies had the data and data scientists to make use of
predictive analytics. In the past, if marketers wanted to make marketing more
predictive, they were forced to rely on a team of highly trained data
scientists using complex analytic platforms to build data-science models from
scratch. Since these data teams were often a shared resource across the
organization, marketers often waited weeks or months to have their requests
fulfilled and crossed their fingers hoping their business need was clearly
understood. Now, however, the power of predictive analytics is accessible to
any company. By using all the data in the world, you can optimize your
revenue funnel to simultaneously improve conversion rates, increase revenue and
improve lead velocity. Predictive marketing amplifies your measurable marketing
initiatives and provides an added level of performance transparency not
achievable in the past.
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